Privacy Policy
What we collect, why we collect it, how long we keep it, and what you can ask us to do with it. We don't sell customer data and we don't store card numbers.
Last updated: 1 August 2026
The Short Version
Full detail below. This is the substance.
No card numbers
Payments are handled by third-party processors. Card numbers never reach our systems and we can't see them.
Never sold
We don't sell, rent or trade customer data. No advertising networks, no data brokers, no list swaps.
Only what's needed
Contact details to deliver your credentials and support you. Not a profile of your viewing.
Deleted when done
Account records are kept while your subscription is active and for a limited period after, then removed.
Ask for a copy
Request a copy of what we hold, or ask us to delete it. Contact us and we'll action it.
Kept secure
Encrypted connections, restricted internal access, and only the data we actually need retained.
Privacy Policy in Full
This policy explains how 4K US IPTV ("we", "us") handles personal information collected through 4kusiptv.com and in the course of providing our subscription service.
1. What we collect
Information you give us:
- Your email address, used to deliver credentials and account notices
- Your WhatsApp number, if you contact us that way
- Your city, region or ZIP code, used to map your account to the correct local channel market
- The content of messages you send us, including any screenshots you share
- Device information you tell us about when we help with setup
Information collected automatically:
- IP address and approximate region, used to route your streams and detect account sharing
- Connection and session records — when a stream started and stopped, and how many were concurrent — used to enforce your plan's stream limit and diagnose faults
- Standard web server logs for the website, including browser type and pages visited
What we do not collect: we do not receive or store card numbers, CVV codes or bank credentials. Payments are processed by third-party providers, and we see only a confirmation that payment succeeded.
2. Why we collect it
- To provide the service — delivering credentials, mapping your local channels, applying your plan's stream limit
- To support you — diagnosing faults, which is far quicker when we can see recent session records
- To protect the service — detecting credential sharing outside a household and unauthorised resale
- To meet legal obligations — retaining transaction records where the law requires it
We do not build advertising or marketing profiles, and we don't use your data to target you with ads anywhere.
3. Cookies and analytics
The website uses cookies necessary for it to function, and may use analytics to understand which pages people visit and where visitors arrive from. Analytics data is aggregated and not used to identify individuals.
You can block or delete cookies through your browser settings. Blocking essential cookies may affect how parts of the site work.
4. Who we share it with
We share personal information only with parties who need it to deliver the service:
- Payment processors, who handle your transaction and hold their own card data
- Hosting and infrastructure providers, who operate the servers this site and the service run on
- Messaging platforms, where you choose to contact us through them — messages sent over WhatsApp are also subject to WhatsApp's own privacy terms
- Legal authorities, where we are required by valid legal process to do so
We do not sell, rent or trade personal information. We do not share it with advertising networks or data brokers.
5. How long we keep it
- Account and contact details — for the life of your subscription and a limited period afterwards, so renewals and support history remain available
- Session and connection records — a short rolling window, sufficient for troubleshooting and abuse prevention
- Transaction records — as long as required for accounting and tax purposes
- Support messages — retained while relevant to your account
When data is no longer needed for the purpose it was collected, we delete it or anonymise it.
6. Your rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate
- Ask us to delete your information, subject to records we must keep by law
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
To exercise any of these, contact [PRIVACY-EMAIL]. We may need to verify your identity before acting, and we aim to respond within 30 days.
7. Security
We use encrypted connections for the website and for credential delivery, restrict internal access to customer data to those who need it, and minimise what we retain in the first place.
No system is perfectly secure, and we can't guarantee absolute security. You can help by not sharing your credentials outside your household — most account compromises we see are the result of credentials being passed around.
8. International transfers
Our infrastructure and service providers may be located in countries other than yours, including the United States. Where information is transferred internationally, we take reasonable steps to ensure it remains protected consistently with this policy.
9. Children
Our service is not directed at children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the date at the top of this page. Continuing to use the service after a change indicates acceptance of the revised policy.
11. Contact
Questions about this policy, or requests relating to your data, go to [PRIVACY-EMAIL]. For anything else, use our contact page.