Contact 4K US IPTV
Real People, Real Fast
Questions about plans, help with setup, or a free trial — message us on WhatsApp and you’ll get a person, not a ticket number. Most questions are answered within a few minutes, at any hour of the day.
What Can We Help With?
Same WhatsApp for everything — telling us which of these it is just gets you the right answer faster.
Free trial
No card, no payment details. Tell us the device you’ll test on and we’ll send credentials plus the matching setup guide. Ask for a multi-stream trial if several people will watch.
Choosing a plan
Not sure how many streams you need, or which length fits? Tell us how your household watches and we’ll tell you which plan — including when the cheaper one is the right answer.
Device setup
Firestick, Smart TV, phone, laptop or set-top box. Send a photo of your screen and we’ll tell you the exact next tap. Most setups finish in under two minutes.
Buffering or errors
Tell us the channel, the device and the time it happened. Most problems are Wi-Fi or a server we can move you off — both fixable quickly.
Channels in your area
Send your ZIP code and we’ll confirm which local affiliates and regional sports networks you’d get — before you order, not after.
Billing, upgrades & renewals
Upgrading a plan, renewing, or a question about a payment. We credit the unused portion of a plan when you move up — just ask.
Get a Faster Answer
Three things in your first message and we can usually solve it in one reply instead of five.
Your device
“Firestick 4K”, “Samsung TV 2021”, “Windows 11 laptop”. Instructions differ per device, so this decides which answer applies to you.
What you see
A photo or screenshot beats any description. Error text matters — “invalid credentials” and “connection timeout” have completely different causes.
What changed
Brand new setup, or was it working yesterday? Something that worked and stopped points somewhere very different from something that never started.
Or Answer It Yourself
A lot of questions are already covered in detail. These are the pages people are usually looking for.
Contact Questions
Usually within a few minutes, at any hour. Setup and troubleshooting questions are typically resolved inside two minutes on WhatsApp, because we can see your screen and reply in real time.
Most support questions are visual. Sending a screenshot and getting an immediate reply solves things far faster than an email thread, and it works internationally without call charges.
Your device and model, what you were doing when the problem happened, and what’s on screen. A photo is the single most useful thing you can send. If you already subscribe, include the email you ordered with.
Yes — just ask. No credit card, no payment details taken. Tell us which device you’ll test on and we’ll send credentials plus the right setup guide.
Support runs primarily in English. Messages in other languages are welcome and we’ll do our best, though replies may take a little longer while we translate.
We’re Online Right Now
Whatever it is — a question before ordering, a setup that won’t cooperate, or a free trial — send a message and you’ll get a real answer in minutes.